Privacy policy

                                        Privacy Policy — Relief Feel
Last Updated: September 6, 2026
At Relief Feel, we value your trust and are committed to protecting your personal information and privacy. This Privacy Policy explains how we collect, use, and safeguard your details when you visit our website or make a purchase from us.
1. Information We Collect
When you place an order or interact with us on Relief Feel, we collect certain personal information necessary to fulfill your request:
Personal Identification: Your Full Name.
Contact Information: Phone Number and WhatsApp Number.
Shipping Details: Delivery Address and City.
2. How We Use Your Information
We use the collected information for the following purposes:
Order Fulfillment: Processing, packaging, and delivering your orders to your location via courier.
Customer Support: Contacting you for order confirmation, shipping updates, and delivery status via phone call or WhatsApp.
Promotions & Offers: Sending you special discounts, promotional updates, and new product announcements via WhatsApp and SMS. You can opt out of marketing messages at any time.
3. Analytics & Tracking Technologies
To improve your browsing experience and measure the performance of our store, we use third-party tracking tools:
Facebook Pixel: Used to measure advertising effectiveness and deliver relevant advertisements on Facebook and Instagram.
Google Analytics: Used to analyze site traffic, customer behavior, and optimize website performance.
These tools collect non-personal data such as IP address, browser type, and pages visited using cookies.
4. Data Sharing & Third Parties
We respect your privacy and do not sell, rent, or trade your personal information to third parties. We only share essential details with:
Courier & Delivery Partners: To deliver your parcel directly to your address.
Advertising Platforms: For analytical and targeted advertising purposes as described above.
5. Data Security
We implement strict security measures to keep your personal data safe from unauthorized access, alteration, or disclosure.
6. Your Rights
You have the right to request access to the personal data we hold about you or ask us to stop sending you promotional messages via WhatsApp/SMS.
7. Contact Us
For any privacy-related questions or requests, please contact our team via WhatsApp support +923123466679